Privacy Policy

Last Updated: June 2026

Creative Packers and Movers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creativepackersmovers.in or use our relocation services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, pickup and delivery addresses, and other details you provide when requesting a quote or booking a service.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring URLs, collected via cookies and analytics tools.
• Device Information: IP address, browser type, operating system, and device type.
• Communication Records: Records of calls, WhatsApp messages, or emails exchanged with us for service coordination.

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and improve our moving and relocation services.
• Process your booking, prepare quotations, and coordinate your move.
• Contact you regarding your booking, service updates, or customer support.
• Send you promotional offers or updates (only with your consent or where permitted by law).
• Analyse website usage to improve user experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Partners: With transporters, insurance providers, or warehousing partners where necessary to fulfil your move.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyse traffic. You can disable cookies through your browser settings; however, some features of the website may not function properly without them.

We use Google Analytics to understand website traffic. Google Analytics may set its own cookies. Please refer to Google's Privacy Policy for more information.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymise it securely.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@creativepackersmovers.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Creative Packers and Movers Bangalore
Ground Floor, Bearing No. 6/1, Choodasandra Circle, Hosa Road, Kasavanahalli, Sarjapur, Bengaluru, Karnataka 560035
Phone: +91-9740676699, +91-7411045699, +91-9342516699
Email: info@creativepackersmovers.in, creativecargoblr@gmail.com